Water Damage

Water Damage commonly relates to failed sump pumps, heavy rains, broken water pipes, damaged water lines to appliances and post-fire suppression. It’s vital to remove water as quickly as possible to prevent mold and additional structural damage.

We use moisture reading devices and industrial strength equipment to completely and safely dry out damaged areas. If necessary, we remove drywall, carpet, ceiling tile and other contents if they are not salvageable. As of March 31, 2017; we have temporarily suspended our water loss projects requiring immediate action such as removal of standing water in a basement. Home911 regularly works with insurance adjusters to restore your home to its original condition or better. To help homeowners prevent possible water damage, we have provided a checklist below of indoor and outdoor locations to assess.

Water Damage Prevention Tips


  • Inspect sump pumps and drains regularly to ensure proper operation.
  • Install a battery back-up for your sump pump in case of power loss.
  • Hire a licensed plumber to install an interior or exterior backflow valve to prevent sewage back-ups.
  • Review with all family members how to shut off utilities in an emergency. Look for the main water shut-off valve (often with a yellow-handled lever) in your basement and for shut-off valves for individual supply lines near toilets, sinks, washing machines, refrigerators with water lines, outdoor lines for hoses, etc.
  • Verify that washing machine hoses are securely attached and replace if there are any signs of cracking or bulging.
  • Check plumbing around water heaters, showers, tubs, toilets, sinks, and dishwashers annually and repair if there are any signs of leaks or corrosion.
  • Inspect refrigerator icemaker connections, usually located behind the refrigerator, every year and replace hoses if they appear cracked or corroded.
  • Check air conditioning drain lines and clean if clogged before the cooling season kicks in.
  • Contact your insurance agent to review your endorsements for sump pump failures and sewage back-ups…you may not be covered!
  • Have someone you trust checking all levels of your home while you are out of town for extended periods of time to look for water damage to your home. Be sure to have your insurance contact information available.


  • Keep drains, gutters and downspouts clear of leaves and other debris.
  • Maintain your roof to prevent water from seeping into your home. Look for loose shingles, gaps in caulking around vents and chimneys, and excessive shingle wear.
  • Check downspout connections and direct run-off minimally three feet away from the base of your home.
  • Inspect and repair foundation wall cracks.
  • Slope your landscaping away from your home so water is directed away from the foundation